Shipping policy

Vapepie Shipping Policy

Welcome to Vapepie! We are committed to delivering your favorite e-cigarette products quickly and safely.

Shipping Origin

We operate from multiple warehouses across Europe to ensure faster delivery for our customers:

  • Slovakia Warehouse 🇸🇰 — Serving Central European customers
  • Slovenia Warehouse 🇸🇮 — Fast delivery across the Alpine region
  • Poland Warehouse 🇵🇱 — Local stock for Eastern European customers
  • Croatia Warehouse 🇭🇷 — Serving the Adriatic and Balkan regions
  • Czech Republic Warehouse 🇨🇿 — Fast dispatch across Central Europe
  • Latvia Warehouse 🇱🇻 — Coverage across the Baltic states
  • Lithuania Warehouse 🇱🇹 — Fast shipping to Baltic and Nordic regions
  • Estonia Warehouse 🇪🇪 — Local delivery across Northern Europe
  • And 15+ additional warehouse locations across Europe for faster local delivery

Order Processing

  • Same-Day Shipping: All orders are processed and shipped within 24 hours of placement.
  • Weekend and Holiday Orders: Orders placed on weekends or holidays will be processed on the next business day.
  • After shipping, you will receive a confirmation email with tracking information.

Shipping Fee Policy

  • Free Shipping Worldwide: All orders qualify for free shipping with no minimum order amount.
  • Taxes for most deliveries are included in the product price, so there will be no unexpected fees at checkout.

Shipping Restrictions

Due to local regulations, some countries or regions may restrict the import of e-cigarettes. If your country is not listed at checkout, it means we currently cannot support delivery to that region. Please check your local e-cigarette import policies before placing an order. Vapepie is not responsible for customs delays or rejections caused by local authorities.

Customs, Fees, and Taxes

For international orders:

  • Taxes Included: Taxes are included in the product price, ensuring no unexpected fees at checkout.
  • Import Duties: In rare cases, your local customs office may charge additional import duties; these fees are the responsibility of the buyer.

Order Delays

Reasons for potential delays include:

  • High demand or restocking periods
  • Customs inspections (for international orders)
  • Incorrect or incomplete shipping address

If your order has not arrived after the estimated delivery time, please contact Vapepie Customer Service with your order number, and our team will assist you immediately.

Secure and Private Packaging

We value your privacy, so all packages are shipped in plain and discreet packaging. Your personal and payment information will be protected using SSL encryption and AES-256.